Our returns policy

At Wall Luxury Essentials we aim to give an immaculate service. Obviously this extends to instances where, for whatever reason, you feel that you would like to send your goods back for an exchange or refund. Please read the following carefully.

If you are not happy with your Wall Luxury Essentials goods please return them to us within 30 days. We will be happy to make an exchange or refund, providing the goods are returned in perfect condition and in their original packaging. Unfortunately, we cannot refund or exchange used or customer damaged items (statutory rights not affected). Please note that we are not responsible for return postage. When you return goods, please retain proof of posting from your shipper. Without this we cannot be responsible for any items that fail to reach us.

Please send your items to:
Wall Luxury Essentials
Unit 4
Hampstead West
224 Iverson Road
London
NW6 2HL
United Kingdom